I have a query with my new home, who do I speak to?

The role of the JA Ball New Homes Customer Service Department is to attend to and solve any problems or warranty issues you may have with your new home. So, after moving into your new home, please direct your questions to this department rather than to the Sales Representative or Site Manager on site. The Customer Service Department has systems and procedures in place to ensure that all problems or questions can be dealt with as quickly as possible.
The hours of operation of the Customer Service Department are 9.00am to 5.00pm Mon-Fri.

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